My GMail is Locked Down

Submitted by David Grant on Mon, 2007-02-26 14:14

[img_assist|nid=215|title=GMail Lockdown Screenshot|desc=|link=node|align=right|width=300|height=119]
All of a sudden I was logged out of GMail and when I refreshed the page, I got this message about "unusual usage of your account."

I do use checkgmail and I sometimes have GMail open on two different browsers, one at home and one at work. Never caused any problem before. I think I'll fill out their form.

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Comments

gregf (not verified)

Mon, 2007-02-26 14:55

Well second time in one day i managed to get to your blog. Thought this gmail stuff was interesting, when you hear back from them or figure out what has caused it please let everyone know. Enjoy the blog from what i have seen.

David Grant

Tue, 2007-02-27 00:38

Well I didn't try refreshing gmail.com after blogging about this but I did fill out the form and an hour later I checked back and gmail.com was working. I had received this email from Google:

Hello,

Thanks for your report. We apologize for any confusion or inconvenience.
For your security, we may temporarily disable access to your account if
our system detects abnormal usage. It will take between one minute and 24
hours for you to regain access, depending on the behavior our system
detected.

Abnormal usage includes, but is not limited to:

- Receiving, deleting, or popping out large amounts of mail (via POP) in a
short period of time
- Sending a large number of undeliverable messages (messages that bounce
back)
- Using third party file-sharing or storing software, or software that
automatically logs in to your account and that is not supported by Gmail
- Multiple instances of your Gmail account opened
- Browser-related issues. Please note that if you find your browser
continually reloading while attempting to access your inbox, it is likely
a browser issue, and it may be necessary to clear your browser's cache and
cookies.

If you feel that access should not have been disabled, please visit
https://mail.google.com/support/bin/answer.py?answer=53897 for
troubleshooting tips.

Sincerely,

The Google Team

sara (not verified)

Wed, 2011-09-07 00:12

I do not know why I log in to my account, after some minutes my gmail stops working and none of the bottoms work and I have to refresh page to work with it. could you please help me to fix my problem.

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